Vacancy Details

Sales Advisor


Job Ref:
2526

Job Title:
Sales Advisor

Location:
Cardiff

Salary:
18000

Hours:
40

Shift Pattern:
Monday to Friday 09.00 to 20.00
Saturday 10.00 – 14.00

Close Date for applications:
Close date not set


Main Responsibilities:

Sales Advisor £18,000

Cardiff

Hours - Monday to Friday 09.00 to 20.00 and Saturday 10.00 - 14.00

About us

Changing the world is no easy task. But in 1999 that`s exactly what Good Energy set out to do. Its purpose is to enable people; in their homes and their businesses to play an important role in protecting their world from climate change, by providing access to locally sourced renewable energy. Fast forward 18 years and the business is now a key player in the renewable energy space, helping shape national debate & policy and enjoying hard earned business success, with strong revenue growth over the last 5 years.

The key to this success is the understanding that significant change can be achieved by individuals and businesses working together to make a difference at scale. "Together" has helped create a high performing team of c275 passionate, skilled and motivated colleagues. "Together" has galvanised thousands of consumers, business customers and renewable suppliers.

The business has recently reviewed its longer term strategy and is now poised to make its next leap forwards, focused on an ambitious growth agenda which delivers long term value for its customers, shareholders and people, enabling the achievement of its purpose to combat climate change.

About the function and role

As a Sales Advisor you will make outbound call and take inbound calls from existing customers looking to change their tariff.

From time to time the team will be responsible for the on boarding of customers wanting to receive their electricity and gas supply from Good Energy; receiving incoming enquiries and emails through the sales line and enquiries inbox and following up web forms generated by the website to establish opportunities to achieve sales and business growth.

About you

We are looking for a strong customer focused Sales Executive with excellent communication skills who is motivated to deliver business performance metrics and achieve high retention targets and support growth plans.

You`ll possess demonstrable experience of selling to high quality standards and achieving high conversion rates, with the ability to cope under pressure in a busy sales environment.

With an excellent telephone manner you`ll be organised and able to manage your own workload, with a high track record working towards targets.

Behaviours - Works in a way which role models our values:

Straightforward

We are straightforward in how we communicate with each other and get things done.

Determined

We are determined and resilient, overcoming challenges to realise our purpose together.

Inclusive

We value people`s differences and recognise the strength they give us when we work together.

Fair

In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our future holders.




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