Vacancy Details

Sales Advisor - Retentions SKY ROI

Job Ref:

Job Title:
Sales Advisor - Retentions SKY ROI

Belfast Linenhall Street


Shift Pattern:
Must fully flexible Monday through Sunday - 9am to 9pm

Close Date for applications:
Close date not set

Main Responsibilities:

Sales Advisor Retentions

£7.83 per hour + competitive bonus structure

We have an exciting opportunity to join a new team in Sky ROI.

As a Sales Advisor (Retentions) in our Belfast city centre contact centre, you`ll connect our customers with a world of entertainment. You`ll take calls from customers and do everything you can to ensure they remain a valued Sky customer - whether they`d like to change their package or if they`re thinking about leaving us entirely.

All in all, we want to help you to provide premium entertainment products to the right customers, in the right way.

As a member of the Retention Team, you`ll help retain existing customers who are looking for more from their Sky package. Your responsibilities will include:

- Working to meet daily and weekly sales targets

- Using your listening and influencing skills in order to retain customers

- Being supportive and attentive to understand customer issues

- Gaining a clear understanding of what`s important to each customer so that you can give them a tailored solution

- Being motivated by working as part of a great team

- Doing the right thing for our customers

Who we`re looking for...

You don`t need to be an experienced sales professional, but you`ll definitely need to bring great customer service skills, ambition, plus a real passion to sell. Most importantly, you`ll show a real commitment to doing the very best for our customers.

We`ll be there every step of the way

We want you to do well. Your first few weeks will be spent learning the ropes during our comprehensive induction training. From here you`ll graduate to our "Academy", applying what you`ve learnt with the support of a "buddy" when speaking to customers. In addition to this, you`ll receive on-going training to help you develop your career in the direction you want.

And the perks?

  • Fortnightly pay
  • Location is easily accessible
  • Bonus & incentives
  • Friends & family discount for Sky
  • Healthcare package
  • Progression & Degree opportunities

Sound like you? Click "Apply" and you could be part of our great team.

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